The iPhone 5V/1A stock charger and computer USB ports do not have sufficient output to power your 313 Wireless Stand/Pad and may cause charging issues, such as intermittent charging or not charging at all.

The minimum input needed to power the 313 Wireless Stand/Pad is 5V/2A, and a Quick Charge 2.0/3.0 (9V/2A) wall charger is required to enable the fast mode. Therefore, it is recommended to use an iPad 5V/2A wall charger or other Android chargers to connect to this wireless charger. If you are looking for another option, please visit the following links for recommended wall chargers:

• Regular wall charger: https://www.amazon.com/dp/B072HHW3GK 
• QC wall charger: https://www.amazon.com/dp/B077HFFLMS

If you have any further questions, please contact us for assistance.