What Should I Do When the Product Overheats?
Please try the troubleshooting by following the below steps one by one:
It is normal for high-power multi-port chargers to generate heat.
The product has seven protective measures and is certified by cTUVus for safe use.
If it is too hot to touch, it is abnormal. Please try the following troubleshooting tips:
• Let the power strip sit for 5 minutes without being plugged into the outlet and without anything plugged into the item itself.
• Try another cable and a different outlet.
• Try charging a different device.
What Should I Do When the Product Overheats?
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