1080P Battery Wi-Fi Doorbell Chime Offline
This is most likely the result of your Wi-Fi Doorbell Chime losing connection to the Internet.
For Router
- Make sure your router can access the Internet successfully.
- Make sure if you have enabled DHCP on your router.
- Try to turn off the firewall setting on the router.
For Wi-Fi Doorbell Chime
- Try to restart the Wi-Fi Doorbell Chime by unplugging it from the socket and plugging it in again. It may recover after 3 minutes.
- If the above operations still cannot solve it, please try to remove the Wi-Fi Doorbell Chime from the App and re-add the Wi-Fi Doorbell Chime and Doorbell.
If the issue persists, please contact eufy customer service with the following information for further investigation.
- The exact router model
- Upload App log via eufySecurity app by selecting the avatar located at the top left corner of the app > Settings > About > Upload Log > App Logs and Device Logs; If the 'Upload Log' is not visible, please follow: Avatar > Settings > About > Tab the "Eufy logo" for five times and choose "App log"

1080P Battery Wi-Fi Doorbell Chime Offline
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