There is a comprehensive guide about how to get professional customer support from eufy.
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Situations You May Encounter
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Suitable Service
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How to contact
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1. Want to get some information about products.
2. Need instruction about product setup and installation.
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Search what you need on eufy support website
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https://support.eufy.com/s/
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1. Consult Order information (shipping /order cancellation/address change/discount…)
2. There is a quality issue with your product, but no troubleshooting has been tried yet.
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Live Chat human expert
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select the “Chat with eufy expert” option in the AI Bot conversation
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Call us
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https://support.eufy.com/s/phonecontactus
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There is a quality issue with your product, and you have tried some troubleshooting, but the problem has not been solved.
1. Need more professional assistance
2. Need a replacement
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Email Customer Support Engineer
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https://support.eufy.com/s/emailcontactus
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Call us
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https://support.eufy.com/s/phonecontactus
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