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Indoor Cam E30: Troubleshooting Bluetooth Connection Issues

If you encounter issues connecting the Indoor Cam E30 to your phone via Bluetooth, follow these steps to troubleshoot:

  1. Enable Bluetooth on Your Phone

    • Ensure your phone's Bluetooth is turned on.

  2. Activate the Camera's Bluetooth Signal

    • Ensure the “SYNC/SETUP” button on the camera is pressed and held for at least two seconds to activate the Bluetooth connection.

  3. Grant Bluetooth Permissions

    • Ensure the eufy Security app has enabled Bluetooth permissions in your phone's settings.

  4. Enable Location Services

    • Ensure the eufy Security app has  “Location Services” and “Precise Location” options enabled.

  5. Verify the QR Code

    • Confirm the scanned QR code matches the Indoor Cam model being set up in the eufy Security app.


If you have any other questions regarding the Indoor Cam E30, please don't hesitate to contact us for further assistance.

Indoor Cam E30: Troubleshooting Bluetooth Connection Issues
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