If the top panel on eufy SmartDrop cannot be closed, please try the following steps to verify if the issue can be resolved:

1. Observe the position of the lock and the lock hole to determine if they are properly aligned.

2. Loosen the screws of the top cover and the rear panel, then adjust the position of the top cover.

3. Tighten the screws after correction.

If the issue persists, please contact us for analysis.