If your S100 Wall Light Cam triggers too many events due to false detection, please try the following troubleshooting steps to verify if the issue can be resolved:

1. If you do not need the camera to detect any motion events except for people’s movements, please choose Human mode for the type of event detection to effectively reduce the number of false motion detection events.

2. Please try decreasing the motion detection sensitivity level. In order to set a desired detection range, it is recommended to set your preferred sensitivity level according to the sensitivity setup guide in the eufy Security app.

3. Set up an activity zone to monitor only a specific area of interest and not the camera’s entire field of view.

4. If possible, please try to avoid the following scenarios in the camera’s field of view when installing your Wall Light Cam:

• Moving tree branches or flags.
• Sun in the sky.
• Vehicles or pedestrians in areas you do not need to monitor.

If you have any further questions, please contact us for assistance.