What should I do if I cannot add my eufyCam S3 Pro to the app?
If you cannot add your eufyCam S3 Pro to the app, please try the following troubleshooting steps to solve the issue:
- Remove the plastic film from the camera lens.
- Confirm that you have pressed and held the SYNC button on the eufyCam S3 Pro for at least two seconds until you hear a beeping sound. Please charge the camera first if you do not hear a beeping sound and the LED indicator does not blink.
- Check if your HomeBase 3 has Internet access. Please note that the LED indicator on the HomeBase 3 should display a solid blue light.
- Keep the camera and HomeBase 3 within 3.3ft / 1m when pairing the camera to the HomeBase 3.
If you have any other questions regarding the eufyCam S3 Pro, please don't hesitate to contact us for further assistance.

What should I do if I cannot add my eufyCam S3 Pro to the app?
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