To troubleshoot your push notification issues, please try the following:

1. Verify Push Switch: Ensure the physical push switch on your device is turned on.

2. Check App Settings: Open the app and confirm that the “Detection” switch is enabled on your device.

3. App Notification Status: Test if the app can receive notifications when the monitor cannot.

4. Review Notification Interval: Check the notification interval setting in the app. Make sure the interval time isn’t too long, preventing timely notifications.

If you have any other questions regarding the Baby Monitor E20/E21, please don't hesitate to contact us for further assistance.