If your Omni C20 has poor cleaning performance, please try the following troubleshooting steps to solve the issue:

1. For carpet cleaning, it is recommended to use the "Zone Cleaning" feature to increase the robot's vacuuming frequency and increase the robot's suction level.

2. Enable the BoostIQ setting.

3. Increase the robot's auto-empty frequency. For instance, the default empty frequency is set to High in Pet mode.

4. Regularly clean and maintain accessories to ensure the robot's optimal cleaning performance.

eufy Omni C20: Clean and Maintain the Accessories

If you have any further questions regarding the Omni C20, please don't hesitate to contact us for assistance.