We have summarized a list of frequently asked questions from our valued customers regarding the Anker USB-C Hub (10-in-1, Dual Display). Let's explore these to help you get the most out of your device.
💛Q1. Do I need to install any drivers to use this hub?
No, this hub is designed for plug-and-play use and does not require any additional software or driver installation.
📢Q2. Can I use this hub with any laptop that has a USB-C port?
This hub is compatible only with laptops that have a USB-C port supporting both DisplayPort Alternate Mode and Power Delivery.
💖Q3. Can I connect a monitor to the USB-C port on this hub?
The USB-C port on this hub does not support video output. It is intended for 5 Gbps data transfer only.
💖Q4. Can I use an extension cable with the included USB-C cable?
Using an extension cable is not recommended as it may cause incompatibility issues and reduce the hub’s performance.
💛Q5. Does the USB-C Power Delivery (PD) port support phone charging?
The USB-C PD port is primarily for laptop charging, with a maximum input of 100W. Even if a 140W charger is used, the hub will only support 100W input. After accounting for the 15W consumption by the hub, the effective output for laptop charging is 85W.
💕Q6. Can I get different displays on dual monitors connected via this hub to MacBooks or Windows laptops?
Unfortunately, when connecting dual monitors to either MacBooks or Windows laptops using this hub, the displays will be mirrored and not extended.
For any additional information or queries about Anker USB-C Hub (10-in-1, Dual Display), please contact us for assistance.
