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Solarbank 2 E1600 Pro/Plus&Smart Meter FAQs
1. Solarbank 2 E1600 Pro/Plus
1.1 Specifications
1.1.1 What are the main specifications of Solarbank 2 E1600 Pro/Plus?
  The operating voltage of Solarbank 2 E1600 Pro is 16 V to 60 V DC, and the rated power of photovoltaic input is 2,400 W. Also, it has 4 PV ports and a 4-channel MPPT, and a single PV port does not support connecting photovoltaic panels in series. The input voltage must not exceed 60 V, the maximum on-grid output is 800 W, the maximum backup-terminal output is 1,000 W, and up to 5 battery packs can be added to extend the capacity to 9,600 Wh. The operating temperature ranges from -20°C to 55°C, the maximum charging power is 2,000 W (with one expansion battery), the maximum discharging power is 1,000 W, and the minimum adjustable output power step is 10 W.
  The operating voltage of Solarbank 2 E1600 Plus is 16 V to 60 V DC, and the rated power of photovoltaic input is 1,200 W. Also, it has a 2-channel MPPT, and a single PV port does not support connecting photovoltaic panels in series. The input voltage must not exceed 60 V, the maximum on-grid output is 800 W, off-grid output is not supported, up to 5 battery packs can be added to extend the capacity to 9,600 Wh, and it has 2 PV ports. The operating temperature ranges from -20°C to 55°C, the maximum charging power is 2,000 W (with one expansion battery), the maximum discharging power is 1,000 W, and the minimum adjustable output power step is 10 W.

1.2 Working Principles
1.2.1 How does the entire Solarbank 2 E1600 Pro/Plus system work?
  The Solarbank 2 E1600 Pro/Plus solar storage system supplies power according to your settings or the power consumption demand that is intelligently identified. The system can store the excess photovoltaic power into the battery or continue to supply power to the household with zero or weak sunlight by using the photovoltaic panels along with the battery. After the generated photovoltaic power meets the household power consumption and battery charging demands, the surplus power can be fed into the power grid for full use.
  You can access mode selection from the quick portal for energy plans on the home page.
  Self consumption mode: In this mode, no setup is required. The smart meter will obtain the power required by the household and send it to Solarbank, which will then dynamically adjust the output power according to the household power consumption demand and store the excess photovoltaic power in the battery. This mode is available only when the smart meter is added to the system.
  Custom mode: In this mode, you need to manually set a power consumption plan, which allows Solarbank to supply power to your household at your estimated rated power at different times within 24 hours, and to store the excess power in the battery.
  You can set different power consumption plans for every day of a week to meet your household power consumption demands more flexibly.


1.2.2 Do I need to use micro-inverters with the Solarbank 2 Pro/Plus?
 
No, the Solarbank 2 Pro/Plus does not require a connection to micro-inverters. It features an "All-in-one" design that integrates a photovoltaic controller, energy storage battery pack, and micro-inverter into a single unit, eliminating the need for separate micro-inverter installation.

1.2.3 Why do you need to use a Smart Meter with the Solarbank 2 Pro/Plus, and how does it achieve zero waste?
 
By reading the total household electricity consumption detected by the Smart Meter, the Solarbank 2 Pro/Plus can dynamically adjusts its output power. This allows for real-time, precise discharging based on the actual electricity needs of the home, ensuring the efficient use of energy and the minimization of waste.

1.2.4  Do I have to connect the Solarbank 2 E1600 Pro/Plus to Wi-Fi and use the Anker APP?
 
The Anker APP is a must as activation of the device requires setting the output power through the APP. 
  For this purpose, you can choose either Wi-Fi control or Bluetooth control. We recommend that you use Wi-Fi control, because Bluetooth control does not support remotely checking the device status nor working with other Anker smart devices. If you are using the smart meter, you must establish a Wi-Fi connection for the smart meter as it must communicate via Wi-Fi. Also, ensure that the smart meter and Solarbank 2 E1600 Pro/Plus are connected to the same Wi-Fi network.


1.2.5 During a power outage, can I still use the Solarbank 2 E1600 Pro/Plus?
 
During a power outage, PV panels can continue charging the Solarbank 2 E1600 Pro/Plus, and the Solarbank 2 E1600 Pro can supply up to 1000W of off-grid power. The Solarbank 2 E1600 Plus has no off-grid output. 

1.2.6 Can the Solarbank 2 E1600 Pro/Plus photovoltaic panels and battery supply power concurrently?
 
Yes, they can supply power concurrently.
  For Solarbank 2 E1600 Pro:
  When the grid is powered: The maximum total power of photovoltaic power supply and battery discharge is 800 W. That is, the maximum power that the photovoltaic panels and battery can provide to on-grid and off-grid sockets is 800 W in total. More specifically, the on-grid socket can output up to 800 W (from the photovoltaic panels and battery), and the off-grid socket can output up to 1,000 W (where the photovoltaic panels and battery can output up to 800 W, and the deficient output is supplemented by the grid).
  When the grid is not powered: The on-grid socket outputs nothing, and the off-grid socket can output up to 1,000 W (from the photovoltaic panels and battery).
  For Solarbank 2 E1600 Plus:
  When the grid is powered: The maximum total power of photovoltaic power supply and battery discharge is 800 W. The on-grid socket can output up to 800 W (from the photovoltaic panels and battery).
  When the grid is not powered: The on-grid socket outputs nothing, but the photovoltaic panels can charge the battery.


1.2.7 How do Solarbank 2 E1600 Pro/Plus and expansion battery packs charge and discharge?
 
Solarbank 2 E1600 Pro/Plus and expansion battery packs regulate charging and discharging as a whole, dynamically adjusting the charge and discharge power of the expansion battery packs. For this reason, you can see slight differences in power between different battery packs, which however is a normal situation.

1.2.8 When the internal inverter of Solarbank 2 E1600 Pro/Plus becomes faulty, can I use an external inverter to correct the fault?
 
Sorry, Solarbank 2 E1600 Pro/Plus does not support external inverters.

1.2.9 Can Solarbank 2 E1600 Pro/Plus work with only 1, 2, or 3 MPPTs connected?
 
Solarbank 2 E1600 Pro/Plus can work with 1, 2,  or 3 MPPTs connected, but each MPPT can only connect with 1 photovoltaic panel but not 2 photovoltaic panels in series. Also, it does not support connecting 2-channel MPPTs to the same photovoltaic panel.

1.2.10 What are the possible reserved battery power percentages for Solarbank 2 E1600 Pro/Plus with expansion battery packs?
 
Two options are available for reserved power: 10% and 5%. If you choose to use 10%, the battery will stop discharge after it is discharged to 10%, but the battery will be still on at this time. The battery becomes off only when the remaining battery capacity reaches 4%. After the discharging stops, the standby power of the system is low, and the SOC decreases by about 1% in 24 hours.

1.3 System compatibility Fluctuating
1.3.1 Can Solarbank 2 E1600 Pro/Plus work with Solarbank E1600?
  The use of the Anker SOLIX Solarbank E1600 with the Anker SOLIX Solarbank 2 E1600 Pro and the use of the Anker SOLIX Solarbank E1600  with the Anker SOLIX Solarbank 2 E1600 Plus enable joint connection and energy planning. Implementation is expected in the fourth quarter of 2024. 
  The first generation Solarbank acts as a battery extension pack for the Solarbank 2 Pro/Plus:
  It can increase the number of PV modules connected to the Solarbank 2 Pro/Plus to meet the need for greater PV power generation and expansion of energy storage capacity.
  It can be used as an input source for the Solarbank 2 Pro/Plus and participate in the domestic energy cycle according to the discharge strategy of the Solarbank 2 Pro/Plus.
  By combining the Solarbank with the Solarbank 2 Pro/Plus, the compatibility gap between the Generation 1 Solarbank and some third-party microinverters can be closed. In addition, the Solarbank 2 Pro/Plus can be connected to the Anker ecosystem for Smart Metering and Smart Socket to enable precise discharge on demand.
  Thanks to this solution, buyers of the first generation Solarbank can continue to use their product while enjoying the opportunity to experience the latest technology. This is both economical and environmentally friendly.

1.3.2 How does the Solarbank 2 E1600 Pro/Plus differ from the Solarbank E1600?
  The Solarbank E1600 requires pairing with a micro-inverter, while the Solarbank 2 E1600 Pro/Plus has a built-in inverter and does not require additional micro-inverters.
  The Solarbank 2 E1600 Pro/Plus supports an expansion battery pack (up to 5), which can expand the capacity to a maximum of 9600Wh.


1.3.3 Can I setup a dual system with Solarbank 2 E1600 Pro/Plus, like Solarbank E1600?
  The Solarbank 2 E1600 Pro/Plus does not require two units to be installed in parallel for an expansion. Instead, it expands capacity through battery pack stacking, allowing for up to 5 additional battery packs, increasing the total capacity to 9600Wh. The Solarbank 2 E1600 Pro/Plus operates independently and 2 units cannot be added to the same energy system like they can for the Solarbank E1600; they must be controlled separately in the Anker APP.

1.3.4 Can I connect Solarbank E1600 to an expansion battery pack for Solarbank 2 E1600 Pro/Plus for extended capacity?
  Unfortunately, Solarbank E1600 does not support connecting to an expansion battery pack for Solarbank 2 E1600 Pro/Plus for extended capacity. Instead, you can only connect two Solarbank E1600 units to the same MI80 microinverter for extended capacity.

1.3.5 Can I incorporate the Solarbank 2 E1600 Pro/Plus system's data (energy production and power consumption) into my household software IoBroker/Home Assistant?
  Sorry, it only supports managing the data in the Anker app and does not support integrating into third-party systems.


1.4 Installation
1.4.1 What precautions should be observed before installing/adding expansion batteries to Solarbank 2 E1600 Pro/Plus?
  When installing/adding expansion batteries to Solarbank 2 E1600 Pro/Plus, you must power off the system to protect yourself and the unit. Performing this operation with the unit on can damage the unit. This is not covered by warranty. To correctly install an expansion battery, complete the following steps:
  •   Disconnect Solarbank 2 E1600 Pro/Plus from the solar panel.
  •   Press and hold the On/Off button for two seconds to turn off the power supply.
  •   After turning off Solarbank 2 E1600 Pro/Plus, install the expansion battery onto Solarbank 2 E1600 Pro/Plus.
  •   Connect the solar panel again for normal use.

1.4.2 Are there any other precautions that need to be taken when installing and using the Solarbank 2 E1600 Pro/Plus?
   Ensure that the AC outlet of the Solarbank 2 E1600 Pro/Plus is properly grounded.

1.4.3 Can the photovoltaic panels be connected in series?
  No. Never connect two or more components in series because this causes the input voltage to exceed 60V and will damage the equipment.

1.4.4 Can I connect Solarbank 2 E1600 Pro/Plus with a battery pack through a cable?
  Unfortunately, Solarbank 2 E1600 Pro/Plus does not support connecting with battery packs through a cable. Instead, you can expand the capacity only by stacking battery packs. Specifically, you can add up to 5 battery packs to expand the capacity to 9,600 Wh.


2. Anker SOLIX Smart Meter
2.1 Working Principles
2.1.1 How to check the power level of the smart meter?
  The smart meter has no display to check the power level directly. Instead, you can create a "Home system" in the Anker app and check the power level on the "Home" screen.


2.2 System compatibility
2.2.1 Can I connect the smart meter to multiple Solarbank 2 E1600 Pro/Plus units at the same time?
  Sorry, one Anker Solix Smart Meter can can only communicate with a single Solarbank 2 E1600 Pro/Plus unit.

2.2.2 What devices can the Anker SOLIX smart meter work with?
  Currently, the Anker SOLIX smart meter only supports working with a single Solarbank 2 E1600 Pro/Plus unit and does not support communicating with two or more Solarbank 2 E1600 Pro/Plus units. If you want to use multiple Solarbank 2 E1600 Pro/Plus units, you must install a smart meter for each of them.
  The Anker SOLIX smart meter also does not support working with other microinverters and energy storage products, including Solarbank E1600, MI80 microinverters, and other microinverters from Deye, APsystems, and Hoymiles.

2.3 Installation
2.3.1 What are the precautions for installing the smart meter?
  You do not have to connect the smart meter to a power source separately. After connecting it through the AC cable, you can collect the voltage. After connecting it to the CT, you can collect the current. The smart meter calculates the power value by using the collected voltage and current and then transfers the resulting value to Solarbank 2 E1600 Pro/Plus via Wi-Fi.
  When installing the smart meter, be sure to observe the following precautions, otherwise the self-consumption mode will not work properly:
  •   The smart meter measures the total household power consumption. Be sure to install the CT on the main line at the grid access side of the household but not on the power distribution branch of the household.
  •   he phases of voltage and current sampling must be consistent.
  •   The arrow mark on the CT must point to "Grid", and be sure not to install the CT upside down.

2.3.2 Does the smart meter requires Internet access or must be installed in areas with Internet connectivity?
  The smart meter communicates with Solarbank 2 E1600 Pro/Plus via Wi-Fi and therefore must be installed in areas with Internet connectivity. Solarbank 2 E1600 Pro/Plus and the smart meter communicate with each other through a local area network (LAN), and they must connect to the same LAN during network configuration. Failure to do so can affect the functioning of the self-consumption mode. For example: By connecting one of them to a router and the other to a mobile hotspot, Solarbank 2 E1600 Pro/Plus and the smart meter cannot communicate with each other.
  Notes:
  1. Place Solarbank 2 E1600 Pro/Plus and the smart meter within 10 meters from the router whenever possible. Also, ensure that few obstacles and walls (if possible) exist between them to ensure strong Wi-Fi signaling. Alternatively, add more repeaters for enhanced signaling.
  2. Check that the router is using 2.4 GHz for communication as Solarbank 2 E1600 Pro/Plus and the smart meter do not support 5 GHz Wi-Fi.

2.3.3 Who is responsible for installing the smart meter, the electrician or grid operator?
  When installing your Anker SOLIX smart meter, you must follow the safety regulations and installation instructions to ensure that all connections are secure and reliable. If you are not familiar with electrical installation, we strongly recommend that you seek help from a professional electrician. The electrician has the required knowledge and experience to ensure the safety and correctness of the installation. Improper installation may result in device damage, electrical failure, or even personal injury. Therefore, install the smart meter with caution for your safety and proper functioning of the device.

If you have any questions, feel free to contact us for further assistance.
 
 
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