What should I do if the monitor screen stays black after turning on the Baby Monitor E20/E21?

Here are the steps to troubleshoot your camera and monitor connection:

  1. Unplug the Power Cord: Disconnect the camera from the power source.

  2. Restart the Camera: Press and hold the power button for three seconds to restart the device.

  3. Check for Automatic Connection: Wait for the monitor to automatically connect to the camera.

  4. Manual Connection: If the monitor fails to automatically recognize and connect to the camera, follow these steps:

    • Access the monitor's menu settings.

    • Navigate to the camera settings.

    • Select the “Add-on” option to manually add the camera.


If you have any other questions regarding the Baby Monitor E20/E21, please don't hesitate to contact us for further assistance.

What should I do if the monitor screen stays black after turning on the Baby Monitor E20/E21?
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