Please make sure that Solarbank's firmware has been updated to the latest version.

The photovoltaic panel and battery cannot supply power at the same time. Instead, the photovoltaic panel swaps to battery discharge only in the following 2 conditions.

1. The photovoltaic input remains less than 20 W for more than 10 minutes.

2. The photovoltaic input power remains less than 100 W and the power set in the "Family Load Setting" remains 100-W higher than the actual photovoltaic input power for more than 10 minutes.

If neither of these conditions occurs and battery discharge is urgently required, we recommend that you remove the cable between the photovoltaic panel and Solarbank E1600.