What should I do if the 733 Power Bank does not charge at all?

If it can not recharge itself, please try the following tips:

 
  • If it does not take a charge via the AC plug, please try another wall outlet.
  • If it does not take a charge via the USB-C1 port, please try another wall outlet/cable/wall plug.
  • If it does not take a charge via the USB-C2 port, it is normal, because the USB-C 2 port is just an output port.
 

If it can not charge other devices, please try the following tips:

 
  • Try another known working cable.
  • Try with other phones/devices.
 

If the above tips cannot help you resolve the problem, please directly contact us for further assistance. Make sure to briefly mention the tips you’ve already tried so that a solution can be provided faster.

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