Why isn't a device connected to the USB-A or USB-C port working? (A210C)

For safety, the hub's USB-A and USB-C ports have built-in current limits. If a connected device is not working properly, check the following:

  • If connecting multiple USB-A devices triggers an overcurrent warning, disconnect one device and try again.

  • If a USB-A device triggers an overcurrent warning, it requires more current than the hub can provide.

  • If a USB-C device triggers an overcurrent warning, it requires more power than the hub's USB-C port can supply.

  • If a port is not working and no overcurrent warning appears, connect a PD wall charger rated 65W or higher to the hub. This increases the current available to the USB-A and USB-C ports.

 

If you have any questions, please contact Anker Customer Support for further assistance.

 

Unresolved icon
19 undefined
Play video
Anker Desktop USB-C Hub Quick Start Guide