Common charging issue:
Not charge at all, Intermittent charging, Certain ports not charging, Certain ports intermittent charging, Indicator off and not charging, Indicator abnormal and not charging, product hot, Stop working
- Let the charger sit for 5 min without being plugged into the outlet and without anything plugged into the charger itself. This resets the charger and might solve the issue.
- Try another cable and a different outlet.
- Try charging a different device.
Slow charging/Noise when in use:
- Try another cable and a different outlet.
- Try charging a different device.
If your Macbook shows a"plug" logo instead of a normal charging logo when charging with Anker chargers, please refer to the following article:
If your M2 Macbook is charged intermittently with Anker multi-port chargers, please refer to the following article:
Why-does-my-M2-Macbook-charge-intermittently-with-Anker-multi-port-chargers
If all of the steps above cannot help you locate and resolve the problem, please contact us for further assistance. Briefly mention the steps that you’ve already tried for a faster solution.
