Why is the Rated Capacity of Power Banks Lower Than Expected?

Many people wonder why a 20,000mAh power bank only charges a phone a few times. Is the advertised capacity misleading? The short answer is no. The confusion comes from how battery capacity is measured and displayed.

mAh ≠ Actual Energy

The mAh (milliampere-hour) value printed on a power bank represents charge capacity, not actual usable energy. The true measure of energy is watt-hours (Wh), which is calculated as:

Wh = (mAh ÷ 1,000) × Voltage (Cell Nominal Voltage)

Most lithium-ion power banks use cells with a nominal voltage of 3.7V.

For a 20,000mAh power bank:

20,000 ÷ 1.000 × 3.7 = 74Wh

This means the power bank stores 74 watt-hours of energy at the cell level.

Where Does the Energy Go? Conversion Losses Explained

1. Power Bank Circuit Loss (About 80 - 85% Efficiency)

To charge devices, a power bank must convert its 3.7V cell voltage to 5V output (or higher). This voltage boost causes energy loss.

Assuming 82% conversion efficiency:

74Wh × 0.82 = 60.7Wh

Converted to 5V output equivalent:

60.7Wh ÷ 5V ≈ 12,140mAh

This value is commonly listed as the "rated capacity" on packaging.

2. Device Charging Loss (About 80 - 90% Efficiency)

Your phone or laptop also loses energy during charging due to its internal power management circuits.

A typical loss of about 15% is normal.

How Many Times Can It Actually Charge Devices?

Examples below use typical battery sizes. Actual results vary by device model and usage conditions.

Smartphone (18.2Wh battery): 

60.7Wh × 0.85 ÷ 18.5Wh ≈ 2.8 charges

Laptop (100Wh battery): 

60.7Wh × 0.85 ÷ 100Wh ≈ 0.5 charges

Conclusion: Power Banks Are Not "Stealing Power"

Power banks are not falsely advertising capacity. The apparent "fast depletion" is a direct result of voltage conversion and charging efficiency losses, which are unavoidable under the laws of physics.

When comparing power banks, focus on Wh (watt-hours) rather than mAh alone—it is the most accurate indicator of actual energy.

Energy conversion always involves loss. This is physics, not deception.

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