Product Description

Eufy

EufyHome

RoboVac LR20_EN_Manual

RoboVac LR20_EN/ES/FR_Manual

RoboVac LR20_EN/ES/FR_Quick Start Guide

How to factory reset my RoboVac's WiFi?

What does the status light on RoboVac indicate?

Tips to Help L35 Hybrid/LR30 Hybrid Series/LR20 Quickly Build a Map/Multiple Maps

Common charging-related questions about RoboVacs

Eufy_Security

How to contact a Human Customer Service Representative?

Using your RoboVac with Amazon Alexa

EufyLife

Can I change the registration email address of eufy app?

🤝How Your eufy Warranty Service Works

How to delete your eufy Clean account?

What if RoboVac can't be charged at all (no beep/voice alert when placing it onto the charging base/auto-empty station)?

What should I do if I can't find my WiFi network?

How to order the right battery for my RoboVac and HomeVac?

How to update RoboVac's firmware?

How to Empty the RoboVac’s Dust Collector

Using your RoboVac with Google Assistant

What should I do if RoboVac's roller brush does not rotate?

What if my RoboVac has a rolling brush noise when it’s running?

The Automatic Room Division feature of X8/LR20/LR30/L35/L50/L60 series

How to set up the No-go Zone/Virtual Boundary for X8/LR20/LR30/L35 series?

Can I leave the RoboVac on the charging base/auto-empty station after it's fully charged?

How to charge my RoboVac when used for the first time?

What Should I Do if the Map Is Lost?

How to register a eufy Clean account?

What To Do if Your RoboVac Doesn't Pick Up All Debris It Runs Over

X8/LR20/LR30/L35 Series RoboVac Voice Alerts and Solution

The Differences Between eufy L35 Series and X8 Series RoboVac Models

Which RoboVac models support WiFi/app?

Can I turn off the WiFi of eufy RoboVac?

Why WiFi RoboVacs do not Support 5GHz WiFi Connection

Will RoboVac fall down stairs when working?

How to share RoboVac access with my family?

Unlock Our New Worry-Free E-Warranty Card

Is eufy RoboVac integrated into Apple Homekit?

What should I do if my RoboVac X8/LR30/L35/LR20 series stops with an Error 18 / Error 19 voice alert?

How to Ensure Your RoboVac Can be Fully Charged?

How to Use RoboVac's Manual Controls Feature in the eufy Clean App (For G/L/X Series)

How to turn on the "Activity Log Upload" feature?

eufy UK Official Website Order FAQ (For UK only)

Why do some RoboVac models have only one side brush, while others have two?

Will RoboVac automatically stop cleaning or trigger an alert once the dustbin is full?

What Is the Auto-Return Cleaning Feature on eufy RoboVac?

What to try if you cannot connect to a Mesh WiFi?

How can I provide sufficient proof of purchase to claim a warranty?

What should I do if my RoboVac fell down stairs?

Nebula

Anker_EN

Payments & Vouchers FAQ

How do Zone Cleaning, Spot Cleaning, and “Tap n Go” work respectively?

Why can't I share my RoboVac with my family members?

Introducing eufy RoboVac Navigation Technology

What can I do if my eufy RoboVac keeps getting stuck on carpets?

What to do if I forget my eufy Clean password?

How to find the model number of my eufy cleaner?

What should I do if my RoboVac gets stuck under furniture?

What to do if L35 Hybrid/LR30 Hybrid series/ LR20 models RoboVac fails to connect to WiFi?

What if my RoboVac runs with a suction fan noise?

What if my RoboVac stops with Error 18/Error 19/Error 20? (for X8/L35/LR30 series and LR20)

Is there a percentage on the app to show the remaining power of the RoboVac?

Differences Between the LR20/LR30/L35 Series Models

Can the RoboVac go under my furniture?

What should I do if my RoboVac always bumps into walls/furniture?

How to update my password for the eufy Clean app?

Why does my RoboVac not have a remote control included?

Is the Voltage of my RoboVac Universal?

Can I add a second charging station for my RoboVac?

What Should I Do if I Failed to Edit the Rooms Manually (L35 Hybrid+ serires/LR30 Hybrid+ serires /LR20)?

Videos about How to Replace RoboVac Accessories

Can I turn off or adjust the beep sound of my RoboVac?

eufy App - Account Region Migration FAQ

The Difference Between Auto, Room, Zone, and Spot Cleaning Modes of eufy Laser Robot Vacuum Cleaner

Parts Maintenance Schedule/Accessory Services on eufy Clean App

Can RoboVac X8/LR20/LR30/L35/L50/L60 Series Work on Carpets?

What should I do if my RoboVac stop with an Error 4 / Error S5 voice alert?

How to Choose A Suitable Voice Package in the eufy Clean App

Why Is RoboVac Not Suitable for Black Flooring or Carpet?

How to Rename My RoboVac on the eufy Clean App?

Charging-related support article for RoboVac LR20/LR30/L35/G+/L50/L60 series

How to Customize Cleaning Parameters

What should I do if I cannot receive push notifications from the eufy Clean app?

How to order a replacement kit for my RoboVac?

What to do if the light on the charging base/auto-empty station of my RoboVac is off?

How Do I Adjust Cleaning Modes in the eufy Clean App?

Why does my RoboVac run back away when encountering sunlight?

Do I Need to Set Up eufy RoboVac Again After Getting a New Router?

App Function Guide for RoboVac L35/LR30/LR20 Series

What Should I Do if My RoboVac’s Swivel Wheel Falls Off?

What if my RoboVac stops with Error 12? (for L35/LR30 series and LR20)

What's a valid map of RoboVac X8//L35/LR30/LR20/L50/L60 series?

What if my RoboVac stops with Error 5/Error 6? (for L35/LR30 series and LR20)

Does eufy RoboVac support voice commands to clean a specific room?

How to Find Your Product’s Serial Number (SN) and Product Number (PN)

Which RoboVacs are better for pet hair?

How to recycle my eufy?

How to order a Filter for my RoboVac?

What's the dimension of the charging base/auto-empty station of RoboVac?

How do I choose a new language for the eufy Clean app?

How to add RoboVac to the Widget list? (iOS)

Why does eufy RoboVac’s Wi-Fi show an “unsecured network” during the setup process?

Can Resume Cleaning Automatically After It Is Recharged?

How do I distinguish between the wheels on my eufy RoboVac?

How to order a power adapter for my RoboVac?

How to order Side Brushes for my RoboVac?

Spare Part(s) for eufy RoboVac and HomeVac

In order to continue enhancing user experience and bringing more features to the app, eufy has redesigned one of its apps called the eufy Clean app (previously known as EufyHome) for users to download on compatible smartphones and tablets.

 <img height="119" src="https://lh4.googleusercontent.com/7fjI-FgvPrDK9GIGpfr1LpvtUD33jvcqDbuuDbuCN8os-BVjdcsB6pCN5rgTFOT6p7FuF_BpXhXkEGOtguQ6rAixUJR6giroVZCLhjSQFegZJ86ZCqFfMf_jcDcgFvFj9k3HjoUeNZLYF28TWpwspiU" width="250"></img>

About the eufy Clean App

The eufy Clean app is designed to work with the following products.

<ul><li style="list-style-type: disc;">Robotic Vacuums (RoboVac WiFi models)</li><li style="list-style-type: disc;">Smart Bulbs</li><li style="list-style-type: disc;">Smart Plugs</li><li style="list-style-type: disc;">Smart Switches</li><li style="list-style-type: disc;">eufy Genie</li></ul>
 

Download the eufy Clean App

Simply download the eufy Clean app from the App Store (iOS devices) or Google Play (Android devices) and start setting up compatible eufy products that work with the app on your 2.4GHz WiFi network!

 <img class="" height="93" src="https://lh5.googleusercontent.com/I0dvT5oBsewO_5jthq3ofyFzRr7D4bWvzq_i-zDK_mDzrtBbPe8k17s2FbEKNRE6lqbwFM7LvnsT5eay97NUxNSOmgPCv8YE5FN8h-bjReTwkobqOn0NCR34aZx_ni5BQVuF650jSE36m2_0a9VoEpI" style="width: 91.9907px;height: 110.995px;" width="77"></img>

iOS Devices

<ul><li style="list-style-type: disc;"><a href="https://apps.apple.com/us/app/eufyhome/id1229100262?platform=iphone" style="text-decoration: none;" target="_blank">App Store</a></li><li style="list-style-type: disc;">Requires iOS 10.0 or newer.</li></ul>

Android Devices

<ul><li style="list-style-type: disc;"><a href="https://play.google.com/store/apps/details?id=com.eufylife.smarthome&amp;hl=en_US&amp;gl=US" style="text-decoration: none;" target="_blank">Google Play</a></li><li style="list-style-type: disc;">Requires Android OS 5.0 or newer.</li></ul>
 

eufy Clean App FAQ

1. Is the eufy Clean app free?

Yes! It is absolutely free to download and use the eufy Clean app.
 

2. Are eufy Clean and EufyHome apps the same? Which app do I need to download?

The eufy Clean app is a redesigned app that was previously known as the EufyHome app. It is the same app with a new name!
 

3. Is there a Windows or Kindle Fire version of the eufy Clean app?

No. Currently, the eufy Clean app does not support Windows phones and tablets or Amazon Kindle Fire tablets.
 

4. If I would like to connect my eufy RoboVac (WiFi model) to my Alexa device, what is the name of the skill that I will need to enable?

In order to connect your compatible RoboVac model to your Alexa device, please enable the “eufy Clean (EufyHome) - RoboVac” skill in the Amazon Alexa app.
 

If you have further questions regarding the eufy Clean app, please contact <a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank">eufy support engineers</a> for assistance.



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Introducing the eufy Clean App

RoboVac LR20

RoboVac L35/LR30/LR20 Series: Accessories Cleaning and Maintenance

RoboVac L35/LR30/LR20 Series: How to Replace the Battery

RoboVac L35/LR30/LR20 Series: How to Connect iOS Devices

RoboVac L35/LR30/LR20 Series: How to Replace Swivel Wheels

RoboVac L35/LR30/LR20 Series: How to Connect Android Devices

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