Payments & Vouchers FAQ

1. Which payment methods do you offer?

We accept Visa, MasterCard, and Paypal.

 

2. How do I redeem a voucher?

During the checkout process, first, save your billing and shipping address, then click "SAVE". Add your voucher's code on the next page. Click "CONTINUE TO PAYMENT" on that page to continue checkout.

 

3. Can I redeem multiple vouchers?

No. Only one voucher can be used per order.

 

4. What to do if my discount code isn't valid?

  • Check the expiration date. 
  • Check the terms and conditions: Make sure that the code can apply to your product.
  • Check for typos: Double-check for any typos or errors in the code.
 

If the problem remains, email support@eufy.com with a screenshot to show the error.

Unresolved icon
482 undefined
Which Anker power banks are allowed on a flight?
47020 views11 likes/2025-04-07 18:26:51
What is Trickle Charging Mode?
41615 views25 likes/2025-04-18 15:18:53
Power Banks’ Charging Issues
42568 views9 likes/2025-04-07 17:53:24
What's the main difference between QC/PD/PPS/PIQ chargers?
39249 views7 likes/2025-04-07 17:16:20
Anker Warranty Policy
3031 views1 likes/2025-12-29 17:30:41
Warranty of Anker cables
18421 views1 likes/2025-04-08 13:37:22
How to verify the authenticity of Anker products?
3665 views1 likes/2025-12-29 17:31:54
Play videoAnker Prime Charging Station (Quick Start Guide Video)
Anker Prime Charging Station (Quick Start Guide Video)
Play videoUsage Guide for Anker Nano Power Bank (10K, 45W, Built-In Retractable USB-C Cable)
Usage Guide for Anker Nano Power Bank (10K, 45W, Built-In Retractable USB-C Cable)
Play videoAnker Prime Power Bank (26K, 300W)Quick Start Guide
Anker Prime Power Bank (26K, 300W)Quick Start Guide
Play videoAnker Prime Power Bank (20K, 220W)Quick Start Guide
Anker Prime Power Bank (20K, 220W)Quick Start Guide
Play video"Quick Start Guide Anker Nano Charger (45W, Smart Display, 180° Foldable)"
"Quick Start Guide Anker Nano Charger (45W, Smart Display, 180° Foldable)"
Play videoAnker Nano Charging Station (Quick Start Guide Video)
Anker Nano Charging Station (Quick Start Guide Video)
View More
Contact Us
anker link

UK:
+44 (0) 1604 936 200

Mon - Sun 9AM-6PM (GMT)

anker link

Mon - Sun 9AM-6PM

Buy on the Anker Store
anker link

Fast, Free Shipping

anker link

30-Day Money-Back Guarantee

anker link

Hassle-Free Warranty

anker link

Lifetime Customer Support

Amazon American Express Apple Pay Diners Club Discover Google Pay Klarna Mastercard PayPal Shop Pay Venmo Visa