We've compiled a list of questions regarding the Anker KVM Switch from our valued customers.

 

Q1: How many monitors can the KVM switch connect to, and what is the highest supported resolution?

Anker KVM Switch can connect to two external monitors: one via HDMI and the other via DisplayPort. The maximum resolution it supports is detailed in the table below. 

Note: Screen casting support and maximum resolution depend on the graphics capabilities of your host device. For some older computers, there might be screen casting issues due to the Display Stream Compression (DSC) feature not being enabled.

For those using macOS, the displayed content will be mirrored. MacOS only supports a maximum resolution of dual 4K@30Hz.

   

Q2: Do I need to install any drivers for the KVM switch to work?

No, this KVM switch operates as a plug-and-play. There's no need for additional software or driver installations.

 

Q3: Can I use DisplayPort to HDMI or DisplayPort to Thunderbolt cables/adapters for screen mirroring?

We don't recommend using DisplayPort to HDMI or DisplayPort to Thunderbolt cables/adapters for display connectivity to maintain stable screen mirroring.

 

Q4: Is the KVM Switch compatible with MacBook computers?

A: Yes, it is compatible with MacBooks. However, please note that macOS computers cannot support dual extended displays through this KVM Switch. When connected to two monitors, they will display the same content.

 

Q5: What do the different LED colors mean when I use the remote selector to switch between the two connected computers?

The blue LED indicates that PC 1 is currently selected, while the yellow LED indicates that PC 2 is currently selected.

 

If you have any questions, please do not hesitate to contact Anker Customer Support for further assistance.