Common Issues for Ethernet Port

If you have encountered these common charging issues when using your hub or dock, please try the following troubleshooting steps:

 

If the Ethernet port is not working or has slow speed, refer to this article:
What-should-I-do-if-the-adapter-hub-dock-s-Ethernet-port-is-not-working

 

If the Ethernet port drops during a video meeting, refer to this article:
What-should-I-do-if-my-Ethernet-connection-drops-during-a-video-call-or-meeting

 

If none of the above steps help to identify and resolve the problem, contact us for further assistance. Mention the steps you have already taken for a quicker solution.

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