Details
Related Articles
Support Videos
How to verify the authenticity of Anker products?

Purchase via Official Channels

We have summarized a list of our authorized online partners, distributors, retailers, and direct online sales partners on our website: https://www.anker.com/wheretobuy

We promise that all the products purchased through our authorized channels as listed here are genuine.

 

Verify Your Security Code

Most Anker products have a security code on the packaging. You can verify your item with the 16-digit or 20-digit security code on our site here: https://us.anker.com/pages/verify 

The security code is only printed on some products and is not used in all countries. If there is no label on the package or the label is different from the one shown in the example on our page, your product cannot be verified. But this does not mean that the product is counterfeit. As long as you purchased through our authorized retailers or distributors, the product should be genuine.

 

If you need further assistance or you’re still not sure your item is genuine, please contact us and provide a receipt of purchase, photos of the packaging, photos of the product with the Anker logo showing, the serial number of the product, and further information about the purchase. We’ll then help to solve any problem you may have.

Applicable for those products :
Resolved
Unresolved
Copied
347 Results
What is Trickle Charging Mode?
13946 views/16 likes/2025-04-18 15:18:53
Which Anker power banks are allowed on a flight?
17437 views/6 likes/2025-04-07 18:26:51
Power Banks’ Charging Issues
21308 views/7 likes/2025-04-07 17:53:24
Anker Warranty Policy
105484 views/18 likes/2022-07-22 13:47:17
What's the main difference between QC/PD/PPS/PIQ chargers?
13230 views/7 likes/2025-04-07 17:16:20
Warranty of Anker cables
5354 views/1 likes/2025-04-08 13:37:22
Anker charger-not charge at all
6174 views/1 likes/2025-04-07 17:53:07
View More
Support Videos