What should I do if Bluetooth pairing fails?
When multiple Bluetooth devices are nearby, pairing may fail.
- Make sure Bluetooth is enabled on both your phone and this product, and place them close together.
- Move to an area with fewer Bluetooth devices and try again.
- Press and hold the button for 7 seconds to reset Bluetooth, then try again.


23 undefined
Anker Prime Charger (160W, 3 Ports, GaNPrime) FAQ 6128 views 1 likes/2025-09-29 09:42:34
What should I do if the firmware update fails? 5775 views 1 likes/2025-09-30 15:17:15
Anker Prime Power Bank (26K, 300W) FAQ 5522 views 1 likes/2025-09-29 09:26:23
Anker Prime Power Bank (20K, 220W) FAQ 3366 views 1 likes/2025-11-04 10:50:43
What should I do if Bluetooth pairing fails? 2690 views 1 likes/2025-11-11 11:09:57
Why is the Rated Capacity of Power Banks Lower Than Expected? 2824 views 1 likes/2026-01-16 17:43:14
Why can't Anker Prime Power Bank (26K, 300W) charge and recharge simultaneously? 2330 views 1 likes/2025-10-21 20:00:39
What should I do if the firmware of Anker Prime Charging Base (150W, 3 Ports) update fails? 2285 views 1 likes/2025-11-11 11:15:48
Why can't the Anker Prime Power Bank (26K, 300W) reach maximum power when recharging? 2253 views 1 likes/2025-10-21 19:53:13
Anker Prime Charging Base (150W, 3 Ports) FAQ 842 views 1 likes/2026-01-20 11:47:50


Anker Prime Charging Base (150W, 3 Ports)Quick Start Guide


Anker Prime Charger (160W, 3 Ports, Smart Display) Quick Start Guide


Anker Prime Power Bank (26K, 300W)Quick Start Guide


Anker Prime Power Bank (20K, 220W)Quick Start Guide
