What should I do if Bluetooth pairing fails?
When multiple Bluetooth devices are nearby, pairing may fail.
- Make sure Bluetooth is enabled on both your phone and this product, and place them close together.
- Move to an area with fewer Bluetooth devices and try again.
- Press and hold the button for 7 seconds to reset Bluetooth, then try again.
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What should I do if the firmware update fails?
Power Bank Safety Guide
Why can't the single-port output of Anker Prime Charger (160W, 3 Ports, Smart Display) reach 140W?
Anker Prime Charging Base (150W, 3 Ports)Quick Start Guide
Anker Prime Charger (160W, 3 Ports, Smart Display) Quick Start Guide
Anker Prime Power Bank (26K, 300W)Quick Start Guide
Anker Prime Power Bank (20K, 220W)Quick Start Guide
