Why does my USB-A to USB-C cable make noise when disconnecting?

If you hear a crackling sound when disconnecting the cable from your device, don’t worry, this is completely normal. It will not affect its usage and it will not damage your device.

 

How can I solve this issue?

Most of these issues come from the wall charger and the contact pin of the phone. First, clean the port of your phone and the wall charger. Make sure there is no dust in the ports as it could prevent charging. Then test the cable after you’ve cleaned your phone and your wall charger. If possible, try using a different wall charger and phone. 


If the issue still persists, please directly contact us for further assistance.
Unresolved icon
25 undefined
All FAQ
FAQ
Anker Warranty Policy
1795 views1 likes/2026-06-04 16:47:19
Warranty of Anker cables
27813 views2 likes/2025-04-08 13:37:22
Warranty Claims for Quality-Related Issues
1573 views1 likes/2026-06-04 16:48:38
What is the difference between USB 2.0, 3.0, and 3.1?
20258 views4 likes/2025-04-07 17:16:09
Shipping FAQ
1110 views1 likes/2026-06-04 16:49:02
30-Day No-Reason-to-Return FAQ
1181 views1 likes/2026-06-04 16:49:33
What is the best cable for Oculus Quest 2?
6410 views1 likes/2025-04-07 17:53:09
Which cable connector type do I need?
6498 views1 likes/2025-04-07 17:15:52
What is the data transfer speed for Anker cables?
9078 views1 likes/2025-04-07 17:53:06
How to place wholesale/business orders
488 views1 likes/2026-06-04 16:50:32
Contact Us
anker link

USA:
For Anker Charging: 1-800-988-7973

Mon - Fri: 6 AM - 5 PM (PT)

anker link

Mon - Sun: 8 AM - 4 PM (PT)

Buy on the Anker Store
anker link

Hassle-Free Warranty

anker link

30-Day Money-Back Guarantee

anker link

Fast, Free Shipping

anker link

Lifetime Customer Support

Amazon American Express Apple Pay Diners Club Discover Google Pay Mastercard PayPal Shop Pay Venmo Visa