Why is the top AC outlet on the Anker Nano Power Strip (10-in-1, 70W, Clamp) stiff or not springing back?

Compared to other AC outlets, the top outlet includes a dust cover and spring mechanism. Some resistance during initial use is normal. Plug and unplug a device about 10 times to help the spring mechanism operate more smoothly and reduce insertion resistance.

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Play videoAnker Nano Power Strip (10-in-1, 70W, Clamp) Quick Start Guide
Anker Nano Power Strip (10-in-1, 70W, Clamp) Quick Start Guide
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