This hub supports up to 100W USB-C PD input. It reserves 15W for itself when PD input is below 65W and 20W when PD input is 65W or higher. It can deliver up to 80W to the host device. A 100W PD wall charger and a compatible cable are required to achieve the maximum output (sold separately).

Note: This hub does not support Samsung Programmable Power Supply (PPS) fast charging. Samsung devices connected to the hub's USB ports charge at standard speed. This is expected behavior.

If your laptop is not charging or is charging more slowly than expected, try the following steps:

• Check the rated output of the PD wall charger connected to the hub's PD-IN port.

• Check whether your laptop charges normally when connected directly to the charger without the hub.

• Try a different PD wall charger and USB-C to USB-C cable that support 100W charging.

• Test the hub with another laptop to determine whether the issue is specific to your device.

• Disconnect the hub and all connected devices. Wait at least 5 minutes, restart your laptop, and reconnect the hub.

If all of the steps above cannot help you locate and resolve the problem, please contact Anker Customer Support for further assistance. Briefly mention the steps that you’ve already tried for a faster solution.