What should I do if Wi-Fi network configuration fails?
- Make sure Bluetooth is turned on. The charging base must pair with your phone by Bluetooth before Wi-Fi setup.
- Confirm the network is 2.4 GHz. The charging base supports 2.4 GHz only, not 5 GHz.
- Check if the Wi-Fi signal is stable.
- Verify the Wi-Fi name and password. Both the Wi-Fi name and password are case-sensitive and space-sensitive.
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What should I do if Bluetooth pairing fails?
What should I do if the firmware of Anker Prime Charging Base (150W, 3 Ports) update fails?
Why doesn't the app show cable and protocol information when both USB-C2 and USB-A ports of Anker Prime Charging Base (150W, 3 Ports) are in use?
Why can't the single-port of Anker Prime Charging Base (150W, 3 Ports) output reach 140W?
Why is the Rated Capacity of Power Banks Lower Than Expected?
Anker Prime Charging Base (150W, 3 Ports) FAQ
Anker Prime Charging Base (150W, 3 Ports)Quick Start Guide