Power Strip does generate a faint noise during operation, but too much or abnormal noise may indicate that something is wrong.
Please try the following troubleshooting tips to see if they are helpful or not:
Try another cable, wall outlet, and devices
Try your devices at different battery levels
For Anker Prime 6-in-1 Charging Station, please also try the following:
Check (or take a photo) the total power display on the screen.
Check if the noise persists if charging a small appliance such as a smartphone
If all of the steps above cannot help you locate and resolve the problem, please contact us for further assistance. Briefly mention the steps that you’ve already tried and offer us a video that shows the issue for a faster solution.
