Anker Powercore III 10K Wireless (A1617) discharges quickly when not in use
If you plug a USB-C to Lightning cable or any other cable into the USB-C PD port of the PowerCore when not in use? Please note that the lightning to USB C cable includes a special chip, which this PowerCore will detect, and the Type C port of the PowerCore will continue to output.
Please try recharging the battery to full, then unplug any kind of cable from the PowerCore for several days to see if it helps.
Please note that this powerbank activates its wireless charging when not in use if you place it near any kind of metal item such as keys, other phones, etc. It's a normal phenomenon.
Please plug out all the cables and try to place them somewhere far from any metal or devices, such as phones, AirPods, smart watches, etc., to see if the issue persists.
If you've tried the above tips and the problem still persists, please contact us for further assistance. Make sure to briefly mention the tips you’ve already tried so that a solution can be provided faster.
