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Anker hub/dock display issues

What should I do if the hub/dock’s HDMI port is not working?

https://support.anker.com/s/article/What-should-I-do-if-the-hub-dock-s-HDMI-port-is-not-working

 

What should I do if the monitor keeps disconnecting and reconnecting through the hub or dock's HDMI port?

https://support.anker.com/s/article/What-should-I-do-if-the-monitor-keeps-disconnecting-and-reconnecting-through-the-hub-or-dock-s-HDMI-port

 

What should I do if the monitor keeps disconnecting and reconnecting through the hub/dock's DP port?

https://support.anker.com/s/article/What-should-I-do-if-the-monitor-keeps-disconnecting-and-reconnecting-through-the-hub-dock-s-DP-port

 

What should I do if the monitor's screen color is abnormal through the hub/dock's HDMI port?

https://support.anker.com/s/article/What-should-I-do-if-the-monitor-s-screen-color-is-abnormal-through-the-hub-dock-s-HDMI-port

 

What should I do if the hub/dock’s HDMI port (4K@60Hz) cannot support a single 4K@60Hz display?

https://support.anker.com/s/article/What-should-I-do-if-the-hub-dock-s-HDMI-port-4K-60Hz-cannot-support-a-single-4K-60Hz-display

 

If you have any other questions, don't hesitate to contact us for help.

Applicable for those products :
Anker PowerExpand+ USB-C to HDMI AdapterAnker PowerExpand+ USB-C to HDMI Adapter
PowerExpand+ 7-in-1 USB-C PD Ethernet HubPowerExpand+ 7-in-1 USB-C PD Ethernet Hub
Anker 341 USB-C Hub (7-in-1)Anker 341 USB-C Hub (7-in-1)
Anker 553 USB-C Hub (8-in-1)Anker 553 USB-C Hub (8-in-1)
PowerExpand Direct 6-in-1 USB-C PD Media HubPowerExpand Direct 6-in-1 USB-C PD Media Hub
Anker 547 USB-C Hub (7-in-2, for MacBook)Anker 547 USB-C Hub (7-in-2, for MacBook)
PowerExpand 12-in-1 USB-C PD Media DockPowerExpand 12-in-1 USB-C PD Media Dock
Anker 577 Thunderbolt Docking Station (13-in-1, Thunderbolt 3)Anker 577 Thunderbolt Docking Station (13-in-1, Thunderbolt 3)
PowerExpand 5-in-1 Thunderbolt 4 Mini DockPowerExpand 5-in-1 Thunderbolt 4 Mini Dock
Anker 777 Thunderbolt Docking Station (Apex, 12-in-1, Thunderbolt 4)Anker 777 Thunderbolt Docking Station (Apex, 12-in-1, Thunderbolt 4)
PowerExpand 7-in-1 Thunderbolt 3 Mini DockPowerExpand 7-in-1 Thunderbolt 3 Mini Dock
Anker 575 USB-C Docking Station (13-in-1)Anker 575 USB-C Docking Station (13-in-1)
PowerExpand 9-in-1 USB-C PD DockPowerExpand 9-in-1 USB-C PD Dock
Anker 563 USB-C Hub (11-in-1)Anker 563 USB-C Hub (11-in-1)
Anker 565 USB-C Hub (11-in-1)Anker 565 USB-C Hub (11-in-1)
Anker 551 USB-C Hub (8-in-1, Tablet Stand)Anker 551 USB-C Hub (8-in-1, Tablet Stand)
Anker 555 USB-C Hub (8-in-1)Anker 555 USB-C Hub (8-in-1)
Anker 655 USB-C Hub (8-in-1)Anker 655 USB-C Hub (8-in-1)
PowerExpand 9-in-2 USB-C Media HubPowerExpand 9-in-2 USB-C Media Hub
PowerExpand Direct 8-in-2 USB-C PD Media HubPowerExpand Direct 8-in-2 USB-C PD Media Hub
PowerExpand 6-in-1 USB-C 10 Gbps HubPowerExpand 6-in-1 USB-C 10 Gbps Hub
Anker 543 USB-C Hub (6-in-1, Slim)Anker 543 USB-C Hub (6-in-1, Slim)
Anker 533 USB-C Hub (5-in-1, Slim)Anker 533 USB-C Hub (5-in-1, Slim)
PowerExpand 5-in-1 USB C Media HubPowerExpand 5-in-1 USB C Media Hub
PowerExpand 4-in-1 SSD USB-C HubPowerExpand 4-in-1 SSD USB-C Hub
Anker USB-C to 4-Port USB 3.0 HubAnker USB-C to 4-Port USB 3.0 Hub
PowerExpand USB-C to Dual HDMI AdapterPowerExpand USB-C to Dual HDMI Adapter
PowerExpand USB-C to DisplayPort AdapterPowerExpand USB-C to DisplayPort Adapter
Anker 651 USB-C Dock (8-in-1)Anker 651 USB-C Dock (8-in-1)
Anker 541 USB-C Hub (6-in-1)Anker 541 USB-C Hub (6-in-1)
Anker 535 USB C Hub (5-in-1, for iMac)Anker 535 USB C Hub (5-in-1, for iMac)
Anker 563 USB-C Docking Station (10-in-1)Anker 563 USB-C Docking Station (10-in-1)
Anker 778 Thunderbolt Docking Station (12-in-1, Thunderbolt 4)Anker 778 Thunderbolt Docking Station (12-in-1, Thunderbolt 4)
Anker 568 USB-C Docking Station (11-in-1, USB4)Anker 568 USB-C Docking Station (11-in-1, USB4)
Anker 675 USB-C Docking Station (12-in-1, Monitor Stand, Wireless)Anker 675 USB-C Docking Station (12-in-1, Monitor Stand, Wireless)
Anker 556 USB-C Hub (USB4, 8-in-1)Anker 556 USB-C Hub (USB4, 8-in-1)
Anker USB C to HDMI Adapter (8K@60Hz or 4K@144Hz)Anker USB C to HDMI Adapter (8K@60Hz or 4K@144Hz)
Anker USB C to DisplayPort (8K@60Hz or 4K@144Hz)Anker USB C to DisplayPort (8K@60Hz or 4K@144Hz)
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