Troubleshooting for Non-Magnetic / Magnetic Wireless Charger
If you're experiencing charging issues with a non-magnetic wireless charger, please refer to the following article: https://support.anker.com/s/article/Non-magnetic-wireless-charger-s-charging-issues-troublshooting
If you're experiencing charging issues with a magnetic wireless charger, please refer to the following article:
https://support.anker.com/s/article/Magnetic-wireless-charger-s-charging-issues-troubleshooting
If all of the steps above cannot help you locate and resolve the problem, please contact us for further assistance. Provide a brief summary of the troubleshooting steps you have already taken, which will help expedite the process.
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