😀The USB-C port of Anker Prime 6-in-1 Charging Station (A9128) is designed to charge devices with a maximum output of 140W. If you’re encountering issues where it’s not delivering 60W or higher output, here are some steps to troubleshoot the problem:

💡1. Ensure you are using an E-marker cable. For a 140W output, a PD 3.1 cable is required. Using a different type of cable may limit the charging output.
 

💡2. Confirm that your laptop, phone, or other device is capable of receiving 60W or higher input. Some devices have limitations on the input power they can handle.
 

💡3. Unplug the charging station from the outlet and remove all devices from it. Let it sit for 5 minutes. This process can reset the charger and potentially resolve the issue.
 

💡4. Sometimes, the issue could be with the power outlet or the cable itself. Try using a different outlet and cable to see if it resolves the issue.
 

💡5. Try charging a different device to determine if the issue is with the charging station or the initially intended device.

If these troubleshooting steps don’t resolve the issue, please contact  us for further assistance.