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What Should I Do If the Cable Doesn't Work with My Monitor / Device?

Here's what your cable will work with your device:

Please confirm that your connected devices support DisplayPort Alt Mode or Thunderbolt 3/4/5 protocol.

 

Here are the compatible devices:

• USB-C Laptop

MacBook Air (2024 - 2018)

Mabook Pro (2023-2017)

Lenovo Yoga 14sITL 2021 / ThinkPad X1 yoga Gen6 / T14 Gen2

Dell Vostro 5320 / 5630 16"" / XPS 15 9520

HP Spectre14x360 / 850 G8

 

• USB-C Tablet

iPad Pro / iPad Air (6th / 5th / 4th Generation)

Galaxy Tab S10 / S9 / S8 Series

 

• USB-C Phones

iPhone 16 Series/iPhone 15 Series

SamSung Galaxy Z fold 3/ S24/S23/S21/S20/S10+/S10,

Google Pixel 3/4/5/6/7/8/9, LG V40/G8

What Should I Do If the Cable Doesn't Work with My Monitor / Device?
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