What Should I Do If the Hub Stops Working?(A8388)

Please try the following troubleshooting steps:

 

1. Disconnect the hub from your laptop and all connected devices for at least 5 minutes. Then, reboot your laptop and reconnect the hub to see if the issue is resolved.

 

2. Test the hub with a different laptop to determine whether the issue persists.

 

3. Confirm that your peripheral devices function correctly when connected directly to your laptop without the hub.

 

4. Try connecting a different USB device to the hub to check if the ports are working properly.

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