What Should I Do When the Product Overheats?
Please try the troubleshooting by following the below steps one by one:
It is normal for high-power multi-port chargers to generate heat.
The product has seven protective measures and is certified by cTUVus for safe use.
If it is too hot to touch, it is abnormal. Please try the following troubleshooting tips:
• Let the power strip sit for 5 minutes without being plugged into the outlet and without anything plugged into the item itself.
• Try another cable and a different outlet.
• Try charging a different device.
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How Can I Connect to Wi-Fi on Anker Prime Charging Station (8-in-1, 240W)?
Understanding the Voltage Range Support of Anker Prime Charging Station (8-in-1, 240W)
How Can I Switch Clock Themes on Anker Prime Charging Station (8-in-1, 240W)?
What Should I Do When the Product Overheats?
What Should I Do if My Device Can't Connect to Wi-Fi for Anker Prime Charging Station(8-in-1)?
How Can I Register an Account for Anker Prime Charging Station (8-in-1, 240W)?
What Should I Do If the Clock Display Doesn't Appear?
How Can I Set a Timer Switch for the USB-A and USB-C Ports on Anker Prime Charging Station (8-in-1, 240W)?
How Can I Remove Anker Prime Charging Station (8-in-1, 240W) from the Anker App?
Why is the Output Power of My Device Lower than 60W?
