Why does the product's USB-A port display 5V/0A when idle, while the corresponding USB-C port displays 0V/0A?
This is the reason for this situation:
According to USB-IF association requirements, the USB-A port must remain always-on, thus displaying 5V/0A on the voltage and current interface when idle.
Why does the product's USB-A port display 5V/0A when idle, while the corresponding USB-C port displays 0V/0A?
Download
Applicable for those products :
Resolved
Unresolved
Copied
12 Results
How Can I Connect to Wi-Fi on Anker Prime Charging Station (8-in-1, 240W)?
Understanding the Voltage Range Support of Anker Prime Charging Station (8-in-1, 240W)
How Can I Switch Clock Themes on Anker Prime Charging Station (8-in-1, 240W)?
How Can I Register an Account for Anker Prime Charging Station (8-in-1, 240W)?
What Should I Do if My Device Can't Connect to Wi-Fi for Anker Prime Charging Station(8-in-1)?
How Can I Set a Timer Switch for the USB-A and USB-C Ports on Anker Prime Charging Station (8-in-1, 240W)?
How Can I Remove Anker Prime Charging Station (8-in-1, 240W) from the Anker App?
What Should I Do If the Clock Display Doesn't Appear?
What Should I Do When the Product Overheats?
Troubleshooting When Not Charging at 240W Power
View More
Support Videos
