Details
Related Articles
Support Videos
What should I do if my AirPods case cannot be charged?

You can charge your MagSafe charging case or wireless charging case with a Qi-certified wireless charger. 

 

1.  Please check if your AirPods charging case supports wireless charging: 

The AirPods charging case with an outside indicator light supports wireless charging, and the case with an inside indicator light does not support wireless charging. For further information, please refer to the following images as well as the Apple website: https://support.apple.com/en-us/HT209580

 

 

2. Please note the indicator light on the AirPods case will display for 8 seconds when it is powered on, but it will not stay on while it is charging.

 

3. Here are some troubleshooting tips that may help locate and resolve the problem:

 
  • Charge the AirPods case without the protective case, if any.
  • Place the AirPods case at the center of the wireless charger.
  • Use a different PD wall charger and cable to power the wireless charger.
 

If you have any further questions, please contact us for assistance.

What should I do if my AirPods case cannot be charged?
Download
Resolved
Unresolved
Copied
47 Results
Anker Warranty Policy
106589 views/18 likes/2022-07-22 13:47:17
Anker charger-not charge at all
6837 views/1 likes/2025-04-07 17:53:07
How to verify the authenticity of Anker products?
2698 views/1 likes/2025-06-10 09:58:45
Warranty Claims for Quality-Related Issues
14742 views/2 likes/2024-03-22 09:40:45
30-Day No-Reason-to-Return FAQ
1044 views/1 likes/2025-04-08 15:29:05
Shipping FAQ
2117 views/1 likes/2025-04-07 17:54:52
View More
Support Videos