What should I do if my keyboard button is not working?

When the keyboard button stops working, try the following steps to see if the issue can be fixed.

 
  • Fully charge the keyboard for more than 3 hours and delete all the pairing records on your device then reconnect them again.
  • Clean the keyboard to avoid any dust covering the surface. 
  • Try this keyboard with other devices.

If all of the steps above cannot help you locate and resolve the problem, please contact us for further assistance. Briefly mention the steps that you’ve already tried for a faster solution.
Unresolved icon
16 undefined
Contact Us
anker link

USA:
For Anker Charging: 1-800-988-7973

Mon - Fri: 6 AM - 5 PM (PT)

anker link

Mon - Sun: 8 AM - 4 PM (PT)

Buy on the Anker Store
anker link

Hassle-Free Warranty

anker link

30-Day Money-Back Guarantee

anker link

Fast, Free Shipping

anker link

Lifetime Customer Support

Amazon American Express Apple Pay Diners Club Discover Google Pay Mastercard PayPal Shop Pay Venmo Visa