What should I do if my keyboard button is not working?
When the keyboard button stops working, try the following steps to see if the issue can be fixed.
Fully charge the keyboard for more than 3 hours and delete all the pairing records on your device then reconnect them again.
Clean the keyboard to avoid any dust covering the surface.
Try this keyboard with other devices.
If all of the steps above cannot help you locate and resolve the problem, please contactus for further assistance. Briefly mention the steps that you’ve already tried for a faster solution.
