What should I do if the device requests a PIN code when connecting the keyboard?
When the device requests a PIN code, try the following steps:
When a blank screen appears, input 6 zeros and press the "Enter" key on your connected/original keyboard.
Enter the same code and press "Enter" on the Anker Bluetooth keyboard.
Or you may try the troubleshooting steps below：
Go to "Settings"
Press "Devices and printers"
Press "Add a device," and it will start scanning all devices.
Press "Anker A7726" and a window will pop up to prompt you to enter a passcode.
Press on the sentence below "Or, try entering a passcode" for the system to generate a passcode which you will need to enter on the keyboard.
The system should then start the troubleshooting process, and you will need to wait for the system setup to be completed.
If all of the steps above cannot help you locate and resolve the problem, please contactus for further assistance. Briefly mention the steps that you’ve already tried for a faster solution.
