What should I do if my wall charger does not charge at all or only charges intermittently?

When the wall charger doesn’t charge your phone properly, please try if any of the following troubleshooting tips being proved helpful:

 
  • Let the charger sit for 5 mins without plugging it into an outlet and also without anything plugged into the charger itself. This resets the charger and it may resolve the issue.
  • Try the charger with a different device and cable.
  • Try the charger in other outlets.
 

If you have any further questions, please contact us for assistance.

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