Details
Related Articles
Support Videos
What should I do if one of the USB ports on my wall charger stopped working?

Please let the charger sit for 5 mins without plugging it into an outlet and without anything plugged into the charger itself. This process resets the charger and it may resolve the issue. After resetting the wall charger, please also try using a different charging cable to verify if the issue can be resolved.


If you have any further questions, please contact us for assistance.
What should I do if one of the USB ports on my wall charger stopped working?
Download
Resolved
Unresolved
Copied
22 Results
What's the main difference between QC/PD/PPS/PIQ chargers?
27272 views/7 likes/2025-04-07 17:16:20
Anker Warranty Policy
114468 views/18 likes/2022-07-22 13:47:17
Anker charger-not charge at all
11613 views/3 likes/2025-04-07 17:53:07
How to verify the authenticity of Anker products?
11471 views/2 likes/2025-06-10 09:58:45
Warranty Claims for Quality-Related Issues
21001 views/2 likes/2024-03-22 09:40:45
Shipping FAQ
1239 views/1 likes/2025-10-29 11:01:14
30-Day No-Reason-to-Return FAQ
3573 views/1 likes/2025-04-08 15:29:05
How do I choose a suitable wall charger for my devices?
4123 views/1 likes/2025-04-07 17:16:11
View More
Support Videos