What should I do if the keyboard can't pair with the device?
When the keyboard can't pair with the device, try the following steps to see if the issue can be fixed.
Clear all pairing records on your device.
Make sure the keyboard still has sufficient power.
Turn on the keyboard, then press the Fn+Bluetooth key to enter pairing mode to pair them.
Try the keyboard with other Bluetooth devices if possible.
If all of the steps above cannot help you locate and resolve the problem, please contactus for further assistance. Briefly mention the steps that you’ve already tried for a faster solution.
