What should I do if wireless charging doesn't work for my earbuds?（A25N1）
Please check the following conditions:
Make sure your charging case supports wireless charging.
Ensure the earbuds are properly aligned within the charging area.
If using a protective case, try charging the earbuds with the case removed.
Use the included USB-C adapter and cable, or try a USB-C PD wall charger and cable rated at 45W or higher.
If possible, test your charger with another pair of wireless earbuds to see if it works.
If all of the steps above cannot help you locate and resolve the problem, please contact Anker Customer Support for further assistance. Briefly mention the steps that you’ve already tried for a faster solution.
