Why Can't My Power Bank's Built-In Cable Charge Devices?
If the built-in cable fails to charge other devices:
• Try using the cable with different phones or devices.
• Plug both ends of the cable into the input and output ports of the power bank simultaneously for 3 - 5 seconds.
• Recharge and discharge the power bank to check functionality.
If the built-in cable fails to recharge the power bank:
• Try using a different wall charger or plug.
• Try using a different wall outlet.
• Plug both ends of the cable into the input and output ports of the power bank simultaneously for 3 - 5 seconds.
• Recharge and discharge the battery to test if the issue is resolved.
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