Why Can't My Power Bank's Built-In Cable Charge Devices?
If the built-in cable fails to charge other devices:
• Try using the cable with different phones or devices.
• Plug both ends of the cable into the input and output ports of the power bank simultaneously for 3 - 5 seconds.
• Recharge and discharge the power bank to check functionality.
If the built-in cable fails to recharge the power bank:
• Try using a different wall charger or plug.
• Try using a different wall outlet.
• Plug both ends of the cable into the input and output ports of the power bank simultaneously for 3 - 5 seconds.
• Recharge and discharge the battery to test if the issue is resolved.
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Which Anker power banks are allowed on a flight?
What is Trickle Charging Mode?
Can I charge my Anker portable power bank in foreign countries?
How do I store my Anker power bank when it will not be used for an extended period of time?
How do I file a warranty claim for my Anker portable charger?
Battery's lifespan and temperature FAQ
Why Is the Rated Capacity Marked on a Power Bank Lower Than Expected?
How do I properly dispose/recycle my Anker power bank?
Why Does My Power Bank Stop Charging My Device at 80%?
How to choose a power bank?
Usage Guide for Anker Nano Power Bank (10K, 45W, Built-In Retractable USB-C Cable)
