We would like to clarify that when using this hub to connect a MacBook with dual monitors via HDMI ports, it is normal for the macOS devices to only support screen mirroring. On the other hand, Windows supports both Single-Stream Transport (SST) and Multi-Stream Transport (MST) modes. Unfortunately, macOS and iPadOS only support Single-Stream Transport (SST) mode, which means that if you connect dual HDMI monitors with this hub and your MacBook, the images on the monitors will be the same.

If you have any questions, please contact Anker Customer Support for further assistance.