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What should I do if my devices do not charge when connected to PowerCore III Fusion 5K?

Try the following troubleshooting steps and see if the problem persists:

 

- Use another charging cable

- Try charging another device

 

If you’ve tried the above tips and the problem still persists, please contact us for further assistance. Make sure to briefly mention the tips you’ve already tried so that a solution can be provided faster.

What should I do if my devices do not charge when connected to PowerCore III Fusion 5K?
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