Anker

Why doesn't the app show cable and protocol information when both USB-C2 and USB-A ports of Anker Prime Charging Base (150W, 3 Ports) are in use?

Because the USB-C2 and USB-A share the same circuit, cable and protocol information cannot be displayed when both ports are used at the same time. If only USB-C2 port is used, the information shows normally.

Why doesn't the app show cable and protocol information when both USB-C2 and USB-A ports of Anker Prime Charging Base (150W, 3 Ports) are in use?

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Why doesn't the app show cable and protocol information when both USB-C2 and USB-A ports of Anker Prime Charging Base (150W, 3 Ports) are in use?

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Anker Prime Charging Base (150W, 3 Ports)Quick Start Guide