What should I do if the cable is not working?

https://support.anker.com/s/article/How-do-I-resolve-common-cable-issues

 

What should I do if the cable has a slow charging issue/slow data transferring speed?

https://support.anker.com/s/article/How-do-I-resolve-the-issue-of-slow-charging-or-slow-data-transferring-speed-when-using-my-cable

 

What should I do if the cable has frayed/physical structural damage?

• Please contact support@anker.com for the warranty claim and suggest you not keep using them due to the safety risk. 

 

If you have any other questions, don't hesitate to contact us for help.