Please note the location of the SN varies by different materials and types of cables.

For Non-nylon cables, the SN is directly printed on one end of the cable as shown in the following image.

For Nylon braided cables, the older version has a silver label attached to the cable and the newer version has the SN engraved near the cable connector.

Older Version:

Newer Version:

Additionally, a cable’s SN or its tag may be worn off or lost over time; therefore, it is also acceptable to provide a photo of your cable with the Anker logo showing if you are unable to locate the SN on your cable. 

If you have any further questions, please contact us for assistance.